Frequently Asked Questions
Everything you need to know about upgrading your living space with SuperAsiaStore.
What are your standard shipping times for home furniture?
Most home decor items and small furniture are processed within 2-3 business days. Delivery typically takes 7-14 business days depending on your location and the size of the item.
What is your return policy for home goods?
We offer a 30-day return policy on most items. Products must be in their original packaging and unassembled to qualify for a full refund.
Do you offer assembly services for large furniture pieces?
Currently, we provide detailed assembly manuals and all necessary hardware with our furniture. We do not offer in-home assembly services at this time, but our customer support is available for guidance.
How can I track the status of my home decor order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's website to monitor your delivery in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.
Are your products covered by a warranty?
Yes, our furniture items come with a 1-year limited warranty against manufacturing defects to ensure the highest quality for your home.